PETALING JAYA: Century Software (M) Sdn Bhd, a wholly-owned subsidiary of Censof Holdings Berhad has secured a RM 3.85 million contract, to provide comprehensive maintenance and support services of ePBT (ePihak Berkuasa Tempatan) financial management system for DBKL.
Century Software also recently received an additional contract worth RM999,983 from Pertubuhan Keselamatan Sosial Malaysia (PERKESO) to further enhance their current system of managing of prospective customers and current customers interactions.
The additional hardware and peripherals that will increase their productivity and improve customer satisfaction and retention.
Previously, Century Software assisted in modernising and improving the DBKL legacy financial system by developing a fully integrated and comprehensive financial management system.
DBKL went on to receive the Standard Accounting System For Government Agencies (SAGA) compliance certification after the system was implemented.
SAGA accounting system was introduced for better governance, efficiency and timely submission of statutory reporting requirements in federal government agencies.
Under the terms of the contract with PERKESO, Century Software’s scope of work includes the supply, delivery, installation, testing, commissioning, post acceptance maintenance and support of Customer Relationship Management (CRM) and Telephone switching system within an enterprise (IPPBX).
The integration of these system and framework will help the company stay connected to customers, streamline processes and enhance profitability. The system will allow PERKESO to document everything from basic information to specific communications with their customers.
Censof Group Managing Director, Ameer Bin Shaik Mydin said: “We are delighted that both DBKL and PERKESO has chosen Century Software as its provider. We would like to thank them for giving us the opportunity to serve them. We greatly value trust and confidence they have placed in us.”
“The ongoing relationship with DBKL and PERKESO is a testament to our ability to evolve our solutions alongside the demands of our customers and continually support their business objectives by providing the functionality and reliability they require. ” he added.
With over 80 government agencies as their clients, Century Software is currently the leading government financial management solutions provider. Century Software also provides customizable business solutions in the area of business performance, business intelligence, data analytics and application development.